Privacy Policy
At IcilTech (the “Company”, “we”, “our”, “us”), your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, [www.iciltech.com] (the “Site”), and engage with our services.
1. Information We Collect
We may collect personal information from you in various ways, including:
- Personal Identification Information: Name, email address, phone number, and other contact details when you fill out forms on our website, subscribe to our newsletter, or engage with our services.
- Technical Data: IP address, browser type, operating system, and information on how you interact with our website, gathered through cookies and analytics tools.
- Transaction Information: Payment details when you purchase services through our website or engage in a business transaction with us.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our services.
- To respond to inquiries, requests, or customer service needs.
- To process payments for services and send you invoices or receipts.
- To send marketing communications, such as newsletters and promotional offers, with your consent.
- To improve our website through analytics and monitor its usage to ensure a seamless experience.
- To comply with legal obligations, prevent fraud, and ensure data security.
3. How We Protect Your Information
We take the security of your personal data seriously. We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include secure servers, encryption, and access control.
However, no method of data transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who help us operate our website, process payments, or deliver services on our behalf. These third parties are required to keep your information confidential and use it only for the purposes we specify.
We may also disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
5. Use of Cookies
Our website uses cookies to improve user experience. Cookies are small files placed on your device that help us understand how visitors interact with our site and enable us to improve functionality. The types of cookies we use include:
- Essential Cookies: Necessary for the basic functioning of our site.
- Analytics Cookies: Help us analyze website traffic and usage patterns.
- Marketing Cookies: Used to deliver relevant advertisements.
You can choose to disable cookies through your browser settings, but doing so may limit your ability to use certain features of our website.
6. Your Data Protection Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:
- Access: You have the right to request a copy of your personal information that we hold.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You may request that we delete your personal data, subject to legal and contractual restrictions.
- Withdrawal of Consent: If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time.
- Object to Processing: You can object to the processing of your personal data for direct marketing purposes.
To exercise any of these rights, please contact us at creation@iciltech.co.za
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the new Privacy Policy on our website. Your continued use of the site following the posting of changes constitutes your acceptance of those changes.
9. Contact Us
If you have any questions about this Privacy Policy, how we handle your personal information, or wish to exercise your rights, please contact us at:
IcilTech
Email: creation@iciltech.co.za
Phone: +27 65 071 8722
Website: www.iciltech.com